Vendors, Suppliers & Business Partners

Ensuring that Zenlora Group has the right balance sheet in place to support our business is a key pillar of our WIN Growth Strategy, which is positioning our company to drive the future of live social shopping and deliver long-term growth and profitability.

Zenlora Group has reached an agreement with a majority of our lenders on the terms of a comprehensive financial restructuring plan that will substantially reduce the Company’s debt and strengthen our financial position. To implement this plan, Zenlora Group has initiated a prepackaged Chapter 11 process in the U.S. Zenlora Group’s operations located outside of the U.S. are not part of this process.

As we begin this process, we want to emphasize the following points:

• We are operating as usual, and remain focused on surprising and delighting our customers .
• We fully expect to pay our vendors and suppliers in full under normal terms for goods received and services provided before and after the filing date . You should continue to submit invoices through the usual accounts payable channels.
• Zenlora Group is entering the process with more than $1 billion in cash on hand. Together with cash generated from ongoing operations, Zenlora Group has ample liquidity to meet its business obligations during the U.S. court-supervised process.

The Company expects to complete this process on an expedited basis and is targeting emergence within approximately 90 days. We will provide updates as we achieve key milestones.

Court filings and other information related to the proceedings are available on a separate website administered by the Company’s claims agent, Kroll, at https://restructuring.ra.kroll.com/QVC/; by calling Kroll representatives toll-free at 202 960 7846, or 202 960 7846 for calls originating outside of the US or Canada; or by emailing zenlorau@gmail.com.

Thank you for your continued support and partnership.